About
This course provides essential knowledge and skills necessary to excel in the travel and tourism
industry, enabling you to become a proficient travel professional. You will learn how to advise
travelers on flight options, accommodations, and tour packages while ensuring they meet all travel
requirements. Moreover, the course enhances your customer service and sales capabilities, allowing
you to offer personalized guidance to travelers based on their specific needs. Additionally, you will gain expertise in using a global distribution system for creating and managing reservations.
Course Code: TTSIFT-01
What You Will Gain:
Upon course completion, you will have the abilities to:
- Offer expert advice to customers regarding passport and visa requirements, as well as travel
insurance choices. - Promote and highlight the services and amenities available to airline passengers during their
journeys. - Interpret standard industry codes to plan and organize comprehensive travel itineraries.
- Effectively market various travel products, including rail travel, car rentals, hotel
accommodations, cruises, and pre-packaged tour options. - Deliver outstanding customer service and foster customer loyalty.
- Proficiently utilize the Global Distribution System for efficient reservation management and
travel document issuance.
Course Content:
- Exploring Destinations.
- Mastering Selling Techniques and Social Media Marketing in the Travel Industry.
- Proficiency in Fare Construction and Managing Ticket Exchanges/Reissuance.
- Navigating Travel Industry Laws and Regulations.
- Diving into Niche Products, including Customized Tours, Luxury Travel, and Group Options.
- Exploring Accommodation Alternatives Beyond Traditional Hotels.
Certificate Awarded
Upon successfully passing the final exam, participants will receive an International Certificate.
