About

The BSP Essentials for Travel Agents course is designed to equip travel agents with essential
knowledge of the Billing and Settlement Plan (BSP). This training program is tailored specifically for
travel agents, aiming to enhance their understanding of the BSP system and its associated processes.
By completing this course, participants can elevate their efficiency and knowledge level, ultimately
improving their performance as travel agents.

The course delves into various aspects of the BSP system that apply universally across the globe. It
comprises five comprehensive learning modules, each addressing fundamental components of the
BSP system:

BSP Agent Remittance Procedures
BSP Essentials for Travel Agents
Introduction to the BSP System and Language
BSP Agent Billing Reports and Procedures
BSP Standard Documents and Procedures
Introduction to BSP link

Course Code: SIFTAV-01

What you will learn?

Upon completing this course you will have the skills to:

• Comprehensive understanding of basic BSP processes, including common terminology,
  abbreviations, reporting calendars, and billing reports.
• Competence in utilizing the BSP link tool and its various functions for efficient in-office BSP
  operations management.
• Proficiency in executing procedures related to document refunds and voiding.
  Skills in processing credit card payments and implementing measures to prevent credit card
  fraud.
• Ability to investigate the status of BSP transactions and manage remittance procedures
  effectively.
• Expertise in handling agency credit and debit memos.

Course content

• Unveiling the Billing and Settlement Plan (BSP).
• In-Depth Training on BSP link.
• Exploring BSP Standard Traffic Documents.
• BSP Agent Billing Reports and Remittance Procedures.
•  Insights into Accreditation.

Certificate awarded

Upon successfully passing the final exam, participants will receive an International Certificate.