About

Employing your skills as cabin crew for a major airline presents an exciting yet demanding journey.
Beyond the allure of traveling to exotic destinations, this role carries significant responsibilities and
necessitates specialized expertise to ensure passengers; safety and comfort, all while adhering to
industry regulations.
This course caters particularly to young professionals aspiring to launch their careers in this domain.
It introduces essential skills and responsibilities expected by top-tier global airlines, with a strong
emphasis on customer service and protocols for managing unique in-flight situations. The courses
final module imparts valuable insights into navigating the recruitment process successfully.
Moreover, this course incorporates a Safety Equipment Procedure (SEP) trainer, offering a
comprehensive overview of the aircraft, safety equipment, and the location of emergency
procedures, accessible through web or mobile platforms.

Course Code: SIFTAV-05

What you will learn?

Upon completing this course you will have the skills to:

• A comprehensive grasp of the cabin crew profession, encompassing its historical roots and
  contemporary practices.
• The ability to distinguish various aircraft types and their corresponding cabin crew functions.
• Proficiency in managing passenger interactions across a spectrum of scenarios.
• The ability to recall emergency and safety procedures.

Course content

• Introduction to the Airline Industry and Aircraft.
• Coordination and Communication Among Crew Members.
• Mastery of Customer Service and Effective Handling of Passenger Interactions.
• A Comprehensive Understanding of Safety and Emergency Procedures, including a virtual cabin walkthrough for both narrow and wide-body aircraft.

Certificate awarded

Upon successfully passing the final exam, participants will receive an International Certificate.